Dealer track
Dealer Census
Ten questions about how your store actually responds, sells and serves. You receive an immediate, confidential scorecard.
How quickly does a new internet lead get a useful, personal reply?
Can you see, today, how many leads went unanswered last week?
How consistent is follow-up after the first contact?
Does your current software make the team faster or slower?
How often does your team re-enter the same customer information in more than one system?
Can you trust the numbers your systems report without rebuilding them in a spreadsheet?
How accurate is your online inventory at any given moment?
Can a customer understand the real out-the-door price before visiting?
How well is the floor staffed against demand on a busy Saturday?
How long is the wait for a routine service appointment?